She apologized and although I said no worries I was a bit disappointed because the roads were bad from freezing cold and snow and it was inconvenient to go back but i was not to mad.
After being a mile away we get a call to come back because Nicole forgot to have us sign something. The day of signing all four if us sign and leave. Proir to the official signing the borrowers were told they could go to a branch to sign some other document but when the arrived the bank said they were to busy and sent the to the other branch. I always felt safe and cared about as an employee there.Totally un organized! They had months to prepare for a loan that my husband and i were co-signing on. Keeping the bank safe and complying with bank government and company regulations kept me on my toes. Goals expected of me gave me pride and determination to meet them. Good training and they keep everyone informed. My position allows me to work from home which is great. Benefits could be better, but I think that’s just the environment we live in. Mortgage Underwriter (Current Employee) - Remote - ApPay is decent. Over loaded and very stressful at times, but that made me more of a game player and a self motivator. Was this review helpful Good place to work. I enjoy people and everyone needs a listener that can direct them to their needs. Felt a lot of pain with customers sometimes when they were going through tough issues in their lives. I made a lot of friends with co-workers and customers. Everyday I learned something new and I liked that. Making customers happy and satisfied in return made me happy. In saying that, I enjoyed my job and took pride in helping solve issues and providing the best service I could. A lot of responsibility when dealing with all banking services and working with cash. I loved meeting all sorts of people and through constant learning helping solve or direct them to a banking success. The company overall has potential, but your branch makes all the difference in the world regarding your happiness with the place.įive Star Service Guarantee, keeping customer the main focus. I’m sure they’ve had turnover since then. But fall behind because you have to work the teller window for a few days? Might as well change jobs, you’ll be lost forever and there’s no time to catch up. Get hours, directions & financial services. Training was… okay, if you can learn quickly enough. Bank ATM or Branch in Joplin, MO to open a bank account, apply for loans, deposit funds & more. The bank clients were always so wonderful (unless they were mad about the lines after the branches consolidated) and my coworkers were usually nice. Contact your nearest branch and let us help you reach your goals. Open a savings account or open a Certificate of Deposit. I was vastly undertrained and thrown to the lions. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and 16,000 ATMs and more than 4,700 branches. Staying in the branch until 7:30 at night fixing mistakes caused during the daily chaos. Somehow, though three branches had closed, we were all still understaffed. And half of the branches in town permanently closed at once, creating an influx of customers that remaining branches were HEAVILY underprepared for. Branch management is largely different, which is an absolute blessing. First, I worked here quite a while ago (pre-pandemic), and my opinions of things may have been fixed since my time there.
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